Last modified at 6/20/2019 9:31 AM by Bill Coulter (admin)
​​​Copy Machine & Scanner Setup

There are two different ways to set up machines which will send emails. It depends whether the emails sent from the machine will go to internal recipients only, or alternatively the emails need to be able to go to internal and external recipients. Choose which of these applies to you then follow the instructions for that choice.

Emails will be sent only to internal recipients: 

In this case the machine can be configured without authentication (also referred to as anonymous).

Server name
Port Number 25
Server IP address (if needed)
No user name or password is supplied
The "from" address can be anything you like but a valid sender address reduces the likelihood of problems.


Emails will be sent to internal and external recipients

In this case the machine can be configured to authenticate with a username and password. Use the server names and port numbers below to configure.

​​​Server name
Port Number587
Encryption MethodTLS
User name Any valid username in the complete​ format
Password The password for that user
The "from" address must match the credentials being supplied. That is, you can't send messages which claim to be from one person while supplying the username and password of a different person.​  ​


If you use the server you must authenticate. If you use the server ​ you must not authenticate.​

Important: The unauthenticated method is more secure because it does not expose the credentials of an account. If the copy machine, scanner or other device were to be hacked, the account credentials compromised, those credentials could be used to send thousands of spam or scam messages, severely damaging the reputation of your domain before you even have time to learn what's happened and react. Please consider limiting your device to internal recipients only and using the unauthenticated method. 

Please contact support if additional information is needed.