Items you delete in Outlook initially go into the Deleted Items Folder (the deleted items folder is labeled Trash in Outlook for Mac). These items are called soft-deleted and easily recovered by moving them from the deleted items folder back into the inbox or other folder of your choice.
If you then further delete the item from the deleted items folder, or empty the deleted items folder, the items become hard-deleted. Hard-deleted items are subject to Exchange's deleted item retention period.
Webville currently has the deleted item retention period configured for 14 days. So generally speaking, you can recover things that have been hard-deleted within the past 14 days.
Search help in Windows Outlook for Recover Deleted Items or follow instructions below.
In Outlook Web App, click into the Deleted Items folder, then right click that folder. Choose Recover Deleted Items from the menu.
Outlook for Mac does not have the Recover Deleted Items feature. Mac users need to login to Outlook Web App and recover deleted items there. (I know... Microsoft really hates Mac users!)
Normally, deleted items stay in the deleted items folder until you delete from there or empty the deleted items folder.
Here are some exceptions to that.
After you delete items from the deleted items folder, or "permanently" delete them, then the clock starts to run on the 14-day deleted item recovery period. During the 14 day period, items can normally be recovered using the deleted item recovery feature.
After the 14 day period, what's gone is gone.
Here's how to use the Recover Deleted Items feature.
When you delete something from a public folder, it does not go into anyone's deleted items folder. It is "permanently" deleted immediately.
In order to recover items from a public folder, first select the public folder which contained those items, then choose Recover Deleted Items from the Tools menu.
In order to recover an entire public folder, select the parent folder which contained it, then choose Recover Deleted Items from the Tools menu.
Here are some technical tips for how to protect your company against accidental deletion of important Exchange server data.
By choosing Webville Networks, you have taken a big step toward keeping your data safe. If you go even further and follow the steps outlined above, especially the periodic export to pst file, you will greatly reduce the likelihood of ever finding yourself in the position of having lost important data.
Thank you for your confidence, and for doing your part.